# Unable to claim acount

**URL:** https://community.simplefoc.com/t/unable-to-claim-acount/3506
**Category:** Site Feedback
**Created:** [June 24, 2023, 2:20pm UTC](https://community.simplefoc.com/t/unable-to-claim-acount/3506 "2023-06-24T14:20:44Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![Dipak](https://community.simplefoc.com/letter_avatar_proxy/v4/letter/d/90ced4/32.png) [@Dipak](https://community.simplefoc.com/u/Dipak)
#### Post date: [June 24, 2023, 2:20pm UTC](https://community.simplefoc.com/t/unable-to-claim-acount/3506/1 "2023-06-24T14:20:44Z")

</div>

Dear Team,

Whenever I tried to claim the account then this kind of message I am getting.

 ![image](https://community.simplefoc.com/uploads/default/original/2X/1/1fa49d071caf65177b113e72cda94e11ecb9ff81.png)

I already register the account in community still I am getting the message.

-Dipak

---

<div class="post-metadata">

### Author: ![runger](https://community.simplefoc.com/user_avatar/community.simplefoc.com/runger/32/395_2.png) [@runger](https://community.simplefoc.com/u/runger)
#### Post date: [June 24, 2023, 3:01pm UTC](https://community.simplefoc.com/t/unable-to-claim-acount/3506/2 "2023-06-24T15:01:23Z")

</div>

Looks like you’re already signed up to discord with this email?

---

<div class="post-metadata">

### Author: ![Valentine](https://community.simplefoc.com/user_avatar/community.simplefoc.com/valentine/32/1024_2.png) [@Valentine](https://community.simplefoc.com/u/Valentine)
#### Post date: [June 24, 2023, 5:00pm UTC](https://community.simplefoc.com/t/unable-to-claim-acount/3506/3 "2023-06-24T17:00:26Z")

</div>

That seems a purely discord issue, not simpleFOC, you may want to follow/investigate with Discord.

---

<div class="post-metadata">

### Author: ![Dipak](https://community.simplefoc.com/letter_avatar_proxy/v4/letter/d/90ced4/32.png) [@Dipak](https://community.simplefoc.com/u/Dipak)
#### Post date: [June 24, 2023, 6:14pm UTC](https://community.simplefoc.com/t/unable-to-claim-acount/3506/4 "2023-06-24T18:14:54Z")

</div>

Yes, I have register my email in simple foc community.

If I register my email in simple foc community then separately I have to register in discord?

also due to this I am unable to send message in discord.

---

<div class="post-metadata">

### Author: ![VIPQualityPost](https://community.simplefoc.com/user_avatar/community.simplefoc.com/vipqualitypost/32/4420_2.png) [@VIPQualityPost](https://community.simplefoc.com/u/VIPQualityPost)
#### Post date: [June 25, 2023, 12:26am UTC](https://community.simplefoc.com/t/unable-to-claim-acount/3506/5 "2023-06-25T00:26:24Z")

</div>

The discord and forum are entirely separate- there is no linking between accounts.